Marketing Representative

POSITION SUMMARY

Markets the company’s products and services towards achievement of the company’s strategic goals and objectives. Services allocated brokers and clients. It entails regular schedule visits to their offices, following up renewals, sorting queries and developing a steady flow of new business.

KEY ACCOUNTABILITIES

1. Provides prompt and quality Customer Service by projecting and demonstrating a high level of professionalism, courtesy and initiative in accordance with established guidelines and policies.
2. Ensures prompt and efficient servicing of brokers by way of regular visits, attending to queries and ensuring that all instructions from brokers are channeled to the underwriters for follow up action
3. Prepares monthly report with premium growth/decline trend/adverse claims etc. for submission to Manager by 5th working day
4. Ensures growth in GWP production by 20% by monitoring new business, renewals and lapses for assigned brokers
5. Maintains 85% renewal retention of business for assigned brokers
6. Monitors sales activities/quotations and results within specified time frame requested by the broker