Supervisor

JOB SUMMARY

To ensure and facilitate improvements in operational activities that are impacted by mistakes, accidents, manpower, costs, lead/process times, spare requirements, housekeeping standards and inventory.

JOB RESPONSIBILITIES

• Conducts start of Shift Meetings with team members, documents and maintains standard format records from this meeting and acts upon concerns raised in a timely manner.
• Reports on concerns raised at the Start of Shift Meeting, and the corrective actions taken to the Assistant Manager at the end of the Shift Meeting.
• Investigates internal customer complaints.
• Records, reviews and improves the key departmental output standards, which will be determined in conjunction with the Assistant Warehouse Manager, e.g. standards of carton stitching.
• Liaises with Quality Control team regarding receivables, damaged materials etc.
• Records, reviews and improves employee attendance.
• Engages in recruitment activities to assess and select new team members.
• Conducts and ensures employee training and development.
• Monitors and manages employee leave and attendance.
• Prepares work instructions/flow charts, etc. for departmental processes

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s Degree in Engineering, Business or a similar technical subject.
• Previous experience is an asset but not considered necessary.

KNOWLEDGE AND SKILLS

• Knowledge of MS Office Suite
• Supervisory Skills,
• Knowledge of Quality Management Tools including process flow diagrams, statistical process control, etc.
• Good verbal and written communication skills

Deadline: May 5, 2026